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Returns and Policy

We want your shopping experience at Mayberrys to be the absolute best and hope you love each item you receive. But if not, we are here to make your return process as smooth and easy as possible. Please see our simple returns policy below. If you have any questions, please Contact Us

We accept returns for exchange credit only within 14 days calendar days from the date your order was shipped. Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.

Defective or damaged items MUST be reported within 7 days of receiving merchandise or cannot be returned. Returns must be received unwashed, unworn and in new condition. If the item arrives with tags on it the item must be returned with original tags still attached. Colors may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns and colors themes may also vary. These situations do not qualify as defects.

In the event that we fulfilled an order incorrectly we will gladly replace the item or exchange it for a store credit that will include your purchase price plus a credit for towards your return shipping cost.

If items that were shipped having their own packing such as boxes or bags for shoes, jewelry, hats or sunglasses must be returned in their original packaging and placed inside an additional, protective shipping box. Items returned without their original packing or not in new condition will not be credited or shipped back to you unless you pre-pay shipping for the return.

Return exchange credits are processed within 10-15 business days of receiving your return. We will send you an email confirmation when your return has been received and credit or exchange has been issued.

 

 

Exchange Policy for items purchased through a Stylist.

Each Mayberrys Stylist is responsible for establishing an exchange policy for items sold and delivered directly by them. Should you have any questions regarding a product purchased through one of our Stylists, please contact the Stylist directly.

 

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